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Business management systems

Professional profiles related to management for product and service quality - Knowledge, skill and competence requirements

Profiles dedicated to business management

The Quality Manager, Quality Specialist and Quality Operator are Quality Management Professionals of products and services.

Quality Manager
Professional working in the area of management for quality of products and services at a strategic policy level. The professional assumes a leadership role for the purpose of adopting, designing, implementing, maintaining, and improving a Quality management system, applying methods and techniques specific to quality management, interfacing primarily with senior management and the organizations external suppliers
Quality Specialist
Professional working in the area of management for the quality of products and services at a tactical - management level. The professional takes a pro - active role in the adoption, design, implementation, maintenance and improvement of a QMS, interfacing primarily with the middle and senior management level and with the organization's external suppliers
Quality Operator
Professional working in the area of quality management for products and services at an operational level. The professional figure supports the adoption, implementation, maintenance and improvement of a QMS by interfacing with relevant people and functions within the organization
Advantages of certification

To be certified in accordance with the requirements of the UNI 11889:2022 standard means to give added value to one's professionalism, competitiveness and guarantee of professional competence towards consumers, whether they are professionals in the field or interested public institutions.

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